Privacy Policy
Information We Collect
Digital Streamers operates a digital marketing platform that collects and processes personal information to provide our services. We collect account information including your name and email address, when you register for our platform. We also gather usage data such as how you interact with our services, which features you use, and performance metrics to improve our platform functionality.
When you connect third-party accounts to our platform, we may access social media data including account information, profile details, and content metrics through API integrations. We collect technical information such as IP addresses, browser types, and device information to ensure platform security and optimal performance. All data collection is limited to what is necessary to provide our marketing services and generate analytics for your campaigns.
How We Use Your Information
The information we collect is used solely to provide our marketing services, improve platform functionality, and generate analytics. We process your data to manage your account, deliver our services, and provide customer support. Your social media data helps us create marketing insights and campaign performance reports tailored to your needs.
We use technical data to maintain platform security, troubleshoot issues, and optimize our services. Usage analytics help us understand how our platform is used and guide improvements to better serve our users. We may also use your information to communicate important updates about our services or respond to your inquiries.
Data Security and Protection
We implement comprehensive security measures to protect your information including end-to-end encryption for data transmission and storage, secure cloud infrastructure, and strict access controls. Our systems undergo regular security audits and updates to maintain the highest protection standards.
Access to your personal data is limited to authorized personnel who require it to provide our services. We maintain detailed logs of data access and processing activities. All data processing complies with applicable privacy laws and third-party platform policies, including TikTok's API Terms of Service and data usage requirements.
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We only share your information with trusted service providers necessary for platform operation, such as cloud hosting services, analytics providers, and customer support tools. These providers are bound by strict confidentiality agreements and data protection requirements.
We may disclose your information when legally required by court orders, government requests, or regulatory authorities. In the event of a business merger, acquisition, or sale, user data may be transferred as part of the transaction, with advance notice provided to affected users. Any data sharing is done with your explicit consent or as outlined in this privacy policy.
Your Privacy Rights and Controls
You have full privacy rights including the ability to access, correct, delete, or export your data at any time through your account settings or by contacting our support team. You can review what personal information we have collected about you and request modifications to ensure accuracy.
You maintain complete control over third-party account connections and can revoke access to platforms like TikTok through your account dashboard or the respective platform's privacy controls. You can also opt out of certain data processing activities, update your communication preferences, and request that we stop processing your information for specific purposes.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is maintained while your account remains active and for a reasonable period after account closure to handle any outstanding obligations or legal requirements.
Usage data and analytics are typically retained for up to two years to provide historical insights and improve our services. Social media data obtained through API integrations is retained according to the respective platform's requirements and your account settings. You can request earlier deletion of your data at any time.
International Data Transfers
Our platform operates globally and may transfer your data to servers located in different countries to provide our services efficiently. We ensure that any international data transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.
When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other approved mechanisms to ensure your data receives equivalent protection regardless of location. We will inform you of any significant changes to our data processing locations.
Updates to This Policy
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or data protection practices. We will notify users of material changes via email or prominent platform notices, giving you time to review the updated terms.
The effective date at the top of this policy indicates when the current version was last updated. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Information
For privacy questions, data requests, or to exercise your rights, contact us at code@digitalstreamers.com. We respond to all privacy inquiries within 30 days and work to resolve any concerns about how your information is handled.
If you are located in the European Union and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority. We are committed to working with regulatory authorities to resolve any privacy issues.